Two months ago, on 10 January, I wrote to Wolfgang Mayrhuber, the Chairman of Lufthansa, with a serious complaint. I am still waiting for his response.
Do you know the man? Do you know someone who knows Mayrhuber? I would like to get his fax number or his email address.
Please let me know if you can help.
I don’t just want to give in to this Lufthansa policy of throwing complaints to the bin. Lufthansa should not get away with it.
