Tickets to the Frankfurt book fair allow entrance (to non exhibitors) from 9:00 onwards. My first appointment was in Hall 8 at 9:00.
Hall 8 is a ten-minute walk from the entrance and I did not want to be late. I tried to explain this to the ticket controller but he would not budge. “I am only following orders”, he explained. There were four or five more people in a similar situation.
I asked to see the supervisor who, after a few minutes and some shouting, agreed to let me in before 9, provide I could show her evidence that I did indeed have a 9 o’clock appointment. Fortunately, I could.