She was black and fat, very fat, actually very very very fat and she came into the waiting room carrying plastic shopping bags in both hands. With her own body weight and the weight she was carrying in her shopping bags, walking did not come easy. She did not sit down, did not even bother to take a number, just chatted to some of the nurses and then entered the department.
Ten minutes later, when my number was displayed on the electronic indicator, the fat black woman stood at the entrance to a cubicle, showed me in and asked me to roll up my sleeve.
She had magic hands and I never even felt the needle go in.
So much for bias.